12th October 17:00
A message from Martin Balcombe
We hope you have all managed to cope with the restrictions that have been in place where you are and that you and your loved ones are keeping safe and well.
At Caledonian Discovery we are still home-working but we have been able to keep our e-mails and bookings system working effectively, but with a reduced capacity. We are all presently enjoying our amazing outdoor environment, as the hills beside the Caledonian canal slowly change into the rainbow of colours only available in autumn, and we are sorry that it is still not possible for you to come and enjoy the Scottish Highlands on our cruises.
Sadly, due to the Covid pandemic all our cruises have been cancelled this year. For 2021 we are finalising the new operational procedures which will be required to offer you a safe, enjoyable cruise, along with the physical distancing currently advised. We are also working on our schedule for 2022, where a few cruises will be set aside specifically designed for family charters. We hope to publish the schedule as soon as possible.
With most self-catering accommodation now open in Scotland, we have decided to open our barge Ros Crana for family bookings (one household) of up to 6 people. If you would like to come and stay on Ros Crana then please click here or contact us for details.
What is the latest situation in Scotland and the UK?
Please follow these links to see the latest government information:
Scottish Parliament – Coronavirus in Scotland.
UK Government – Coronavirus-Information-for-the-public
Is my Caledonian Discovery holiday still going ahead?
For the 2021 season we are fine tuning our procedures so we can safely operate our activity cruises for our guests and crew. We are also checking the information required for our 2022 schedule is accurate before publishing.
Is my money safe if I’ve booked a trip, or about to book one?
Yes! If your trip is cancelled by Caledonian Discovery for whatever reason, including coronavirus, we will offer you another trip, and, if this is not acceptable, you will be entitled to a full refund. To back up this promise, all your pre-payments are protected against ‘tour operator failure’ in line with the Package Travel and Linked Travel Arrangements Regulations 2018.
When will Caledonian Discovery return to normal operation?
We are sorry that we are not able to answer that yet. However, we do look forward to returning to normal operation and we will publish that information here as soon as we are able. Our trips are small group travel journeys, here in the Scottish Highlands where we have space to breathe and freedom to roam. The cabins and communal spaces on our barges have windows which open to the fresh air. We are never far from the next canal lock or place to tie up and people always have good options for going ashore, stretching their legs or getting involved in one of our activities. Despite all this we will need a thorough operational protocol that we will adopt as soon as we are able to commence our operations. This will be designed to reduce risks to travellers and crew as much as possible and will be published here on this webpage at least 2 weeks before we return to cruising operations.
Thank you again for your patience & understanding. We hope that we will all find a safe way through this and that we will be able to welcome you onto one of our holidays before long.